INSURANCE & PAYMENT FAQs

Clinicians at K2 Psych Services are fee-for-service providers, meaning we do not participate with any health insurance companies or plans. We have chosen to not participate with insurance companies in order to offer more flexibility in treatment and not have a third party dictate the nature and duration of therapy. Additionally, disclosing private mental health information to a third party (such as insurance carriers) adds increased risk to our clients information and diagnoses being available upon background checks. This may limit our clients to feel safe and comfortable disclosing specific information in therapy sessions.

For therapy services, payments are due at the time of services. Following therapy sessions, we will bill the credit card on file that is securely stored in the client portal. If there is another payment method that works better for you, please talk with your clinician.

For assessment services, a deposit will be required to book and hold any appointments associated with the evaluation process (e.g., intake appointment, in-person testing days). The remainder of the cost is expected to be paid prior to the report being released, unless a payment plan has been agreed upon between the client and clinician.

Payments can be made with a credit or debit card. Visa, Mastercard, American Express, Discover, and HAS/FSA cards are accepted. Payments will also be accepted in the form of cash, checks, and money orders. Please note that cash should not be sent through standard mail.

Yes! K2 Psych Services offers payment plans for clients to help manage the cost of services. For assessment clients, we offer 3- and 6-month payment plan options that require a deposit at the intake appointment. For therapy clients, we ask that our clients individually speak with their clinician if they cannot afford the cost of sessions to determine a payment plan that works for them.

Depending on your current health insurance provider or employee benefit plan, it is possible for services to be covered in full or in part, and many of our clients do get reimbursed. Please contact your insurance provider directly to verify how your plan compensates for “out-of-network” services.

The following identifying pieces of information about K2 Psych Services may be necessary to learn more about your “out-of-network” benefits and potential reimbursement:

Group NPI: 1538865969

Tax ID: 84-4671139

Address: 111350 McCormick Road, Executive Plaza 3 Suite 902, Hunt Valley, MD 21031

The following codes may be needed to obtain specific information about reimbursement for different services obtained:

90791 – Diagnostic Intake (first appointment)

90837 – Individual therapy (60 minutes)

90847 – Family therapy with client

90846 – family therapy without client (typically parent sessions)

96136 – First 30 minutes of test administration

96137 – Each Additional 30 minutes of test administration

96130 – First hour of test scoring, interpretation, report writing, and feedback

96131 – each additional hour of test scoring, interpretation, report writing, and feedback

The following questions may also be helpful in learning more about potential out-of-network benefits:

1. Does my plan have out-of-network benefits?

2. If so, do I have a deductible that has to be met? What is it?

3. Do I need pre-authorization to be reimbursed for out-of-network mental health services? If so, what is the process for obtaining pre-authorization?

4. Are specific diagnoses required for me to be reimbursed?

5. Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?

6. What percentage of my out-of-network mental health services will be covered if I submit a “superbill?” Is there anything else I will need to submit? How often should I submit superbills?

**After gathering this information, we recommend you ask for a confirmation number and the name of the person giving you this information. This is also helpful if your clinician needs to follow up on the information you obtain.